Brewing Digital Excellence
Transforming the coffee experience through innovative digital solutions
Increase in Online Orders
Active Users
Customer Satisfaction
App Store Rating
A comprehensive digital transformation for Caribou Coffee, revolutionizing their online presence with a focus on seamless ordering, personalized experiences, and maintaining the brand's warm, inviting atmosphere in the digital space.
React Framework
Type Safety
Styling
Animations
Caribou Coffee faced several challenges in their digital transformation journey:
We implemented a comprehensive digital strategy focused on:
Native iOS and Android apps with offline capabilities
Live order tracking and inventory management
Optimized for speed with <2s load times
Enterprise-grade security with encryption
Seamless mobile-first ordering experience with real-time order tracking
Personalized rewards system with points, tiers, and exclusive offers
Advanced location services with store details and availability
Comprehensive reporting dashboard with actionable insights
The digital transformation resulted in significant improvements across all key metrics: